Returns & Exchanges

We want you to love your Mint Velvet purchase, but if you're not completely satisfied, you can return your items within 28 days of receipt for a full refund or exchange. Please ensure all items are unworn, in their original condition, and have all tags attached.

Return Process

• 1.
  Register Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place your items in their original packaging or a secure alternative, ensuring the return form is included inside the parcel.

• 3.
  Choose Your Method

  Select your preferred return carrier from our portal to generate a prepaid shipping label or a QR code for paperless drop-off.

• 4.
  Drop Off and Track

  Take your parcel to your nearest drop-off point and keep your proof of postage until your refund has been processed by our team.